Privacy Policy

Effective Date: 2024-08-07

1. Introduction

Welcome to CAE Institute, your premier destination for education in Sound Technology. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, enroll in our courses, or engage with us on social media.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details.
  • Academic Information: Enrollment details, course progress, and academic performance.
  • Payment Information: Credit card details and billing information for tuition and other fees.
  • Technical Information: IP address, browser type, and browsing behavior on our website.
  • Social Media Information: Publicly available information from your social media profiles when you interact with our pages or content.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: Enrolling you in courses, managing your academic progress, and processing payments.
  • Marketing and Communication: Sending promotional materials, newsletters, and updates about our courses and events.
  • Improving Our Services: Analyzing website usage to enhance user experience and developing new programs based on student feedback.
  • Compliance: Ensuring compliance with legal obligations and protecting against fraudulent activities.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist in payment processing, website hosting, and email communications.
  • Affiliates and Partners: Entities associated with CAE Institute for promotional and educational purposes.
  • Legal Requirements: Authorities when required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics. You can control cookie settings through your browser preferences.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Unsubscribe from our marketing communications at any time.

8. Third-Party Links

Our website and social media pages may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CAE Institute (College of Audio Engineering)

Address: 11 Medway Crescent, Durbanville, Cape Town, South Africa
Email: [email protected]
Phone: +27 (0)21 976 4070